Sail Caribbean Voyages - Travel Protection

The page covers basic information you may need for purchasing travel protection or starting a claim. We suggest reading the appropriate plan document before purchasing to better understand the coverage.

Account ID: 62092

Please reference this number when contacting our Customer Care team. This will help us assist you.

Plan Documents:

These plans are not available if you have made the final trip payment.

Click on the state you are a resident of to view the appropriate plan document.

*Cancel for Any Reason is not available to residents of New York State.

Contact Information:

For coverage questions:
844-440-8113 (option 1)
Monday-Friday: 9:00am-5:30pm EST

For emergency assistance while traveling:
844-440-8113 (option 8)

Claims:

You can start a claim online. Once submitted, you are also able to check the status of your claim at your convenience.

Contact the Claims Department at:
844-440-8113 (option 3)
Monday-Friday 8:00am-6:00pm EST

Our Claims team can provide you with your Plan Number and assist you in starting your claim. Once your claim has been started, you will be able to check the status of your claim online where you will be asked to input your Plan Number and your Last Name. You can also check out our Claim Process infographic for more detail.

COVID-19 Resources:

For quick answers about COVID-19 related questions or concerns, please review the FAQ document.

This website contains highlights of the plans developed by Travel Insured International, which include travel insurance coverages underwritten by United States Fire Insurance Company, Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al, and non-insurance Travel Assistance Services provided by C&F Services and for WTP Cruise only, AwayCare and Blue Ribbon Bags. The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages in these plans are subject to terms, limitations and exclusions including an exclusion for pre-existing medical conditions. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number is 800-927-4357. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Travel Insured International. P.O. Box 6503, Glastonbury, CT 06033; 855-752-8303; [email protected]; California license #0I13223. While Travel Insured International markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by Travel Insured and Travel Insured does not receive compensation from USF for providing the non-insurance components of the plans.
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