Our underwriter, United States Fire Insurance Company, has classified the events that occurred in Israel on October 7th, 2023, as a "Terrorist Incident." Claims related to applicable policies containing the “Terrorist Incident” covered reason will be adjudicated on this basis and according to the terms and conditions of the policy.

Policyholders who purchased their coverage on or before October 6th, 2023, and have itineraries involving Israel may be eligible for applicable benefits. Some travel protection plans offer coverage for Trip Cancellation or Trip Interruption for a Terrorist Incident that occurs within a city listed on the policyholder’s travel itinerary and within 30 days of the policyholder’s scheduled departure date.

Please refer to your plan document for the terms and conditions of the specific plan purchased as eligibility for coverage varies based upon the plan terms, conditions and limitations, and may vary by state or may not be available in all states.

We encourage policyholders to call for assistance. While all changes to your travel plans may not be eligible for reimbursement, we are available to facilitate making any necessary changes to your current scheduled arrangements. If you have any questions or concerns regarding your plan, please contact Travel Insured International at 1-800-243-3174.

Every Travel Insured plan includes Non-Insurance Emergency Travel Assistance provided by C&F Services, available 24/7 to assist travelers during their trip. Through C&F Services, a customer service agent can help you address your personal situation. Please do not hesitate to contact C&F Services at the phone numbers included below.

Our thoughts are with those who have been impacted by this incident.