Claim Status

Your claim status appears below.

For assistance, please submit a support case. If you need further assistance, call us at 1‑800‑243‑2440 Monday-Friday 8:00 AM-6:00 PM EST, or email us at [email protected].

Plan Number: 210726RTL048
Primary Traveler: Robert F Campbell

Claim #1 (Status of your Travel Delay claim)

Date	Claim Status	Description
11/12/2021	Claim Payment Made to Traveler	We have issued payment on your claim. Please expect payment based on your preferred payment option.
10/19/2021	Documents Received	We received documents on your claim and will provide an updated status once they are reviewed.
10/17/2021	Documents Received	We received documents on your claim and will provide an updated status once they are reviewed.

Documents Received (Dates we received correspondence from you)

Date Received
10/19/2021
10/17/2021

Requested Documents (Documents we requested from you)

Date	Type	Delivered By	Requested
10/12/2021	Form to be Completed	Email	Unused Trip Expense Claim Form
10/12/2021	Form to be Completed	Email	Travel Delay Claim Form
10/12/2021	Document to Submit	Email	Additional Information: Please provide any additional information to support the review of your claim.
10/12/2021	Document to Submit	Email	Airline Invoices: A copy of the invoice or e-ticket receipt showing the cost of the additional airfare charge.
10/12/2021	Document to Submit	Email	Airline Tickets: Copies of the airline tickets or e-ticket receipts showing the ticket numbers and dates of travel for the original and re-booked flights.
10/12/2021	Document to Submit	Email	Verification of Airline Delay: A written statement confirming the cause and length of the delay. In addition, we need the airline to also provide in writing when you could have been rebooked or that they were unable to rebook your flight. This can be requested through the airline's website or by calling them directly.